Refunds
Fair, fast, no hoops.
If a purchase isn't right for you, here's exactly how a refund works.
Last updated: September 2026
7-day window
Request a refund within 7 days of your purchase date.
Before you've read most of it
Eligible if less than 20% of the e-book or course has been opened.
Back to your original method
Refunds return to your original payment method within 5–7 business days.
Eligible for a refund
- Bought the wrong title, or a duplicate, by mistake.
- A technical issue blocked your access and we couldn't fix it.
- Requested within 7 days, with under 20% of the content opened.
- Courses follow the same 7-day, under-20%-watched rule as e-books.
Not eligible
- Requests made after the 7-day window.
- Most of the e-book or course has already been opened.
- Purchases made in violation of our Terms of Use.
How to request one
Write to us from the contact page with your order number, the title, and the reason for the request. We review every request within 2 business days.
When you get your money back
Approved refunds are credited to your original payment method (UPI, card or netbanking) within 5–7 business days. Your bank may take a little longer to show it.
Who operates this website
Sehat Sutra is a brand of M/s Zara Global, a Registered Partnership Firm. All sales on this website are made by M/s Zara Global.
- Business name
- M/s Zara Global (trading as Sehat Sutra)